Currently we ship to the following countries via DHL, you should be able to receive the products you bought 4-7 working days.
Return & Refund Policy
1. Return Policy
In case of shipping wrong items, missing item or item damaged during shipping, please contact us within 24 hours after receiving the package to report the error or damage. You need to provide photos of the products to prove that we shipped the wrong items or damaged during shipping. We will exchange the items or you return the products and get full refund.
2. Refund Policy
We shipped the wrong products.
Products damaged during shipping process.
Missing Items. (Sometimes we ship products in two or more packages, please check our communication emails.)
Refund processing time: 2 business days.
You must return (ship back) the product unless it’s severely damaged during shipping process. About shipping cost, check the following policy.
3. Shipping Cost
If exchange / return of products are caused by shipping wrong items, missing item or item damaged, seller will pay the shipping cost back to China (where seller is located).